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Delivery

Delivery Rates and Times

Location Shipping Method Flat Shipping Rate Estimated Delivery Time
New Zealand Courier Orders under $100: $7.50 (including NZ GST)
Orders $100 and over: FREE
1-2 business days
Australia Air mail $25.00 (excluding NZ GST) 1-2 weeks
Rest of world Air mail $39.98 (excluding NZ GST) 2-4 weeks

 

Please Note:

  • We are unable to deliver orders to New Zealand Post Boxes and Rural Delivery addresses.
  • International orders are subject to the customs regulations of the receiving country.
  • The provided timeframes are estimates. Busy periods could result in shipping carrier delays.

Order Processing

  • All orders ship from our warehouse in Auckland, New Zealand.
  • In stock items are dispatched within 1-2 business days.
  • Items that are not in stock are sourced from local or international suppliers. Once stock is received, items will be dispatched within 1-2 business days.
  • Successfully placed orders will receive a confirmation email. If you do not receive an email, please check your spam folder or contact us for confirmation.
  • If you need to change or cancel an order, please contact us immediately.
  • Please ensure that you enter the correct address at checkout. We are not responsible for non-delivery due to errors in the provided address.

Order Tracking

  • Tracking details are provided for all orders. An automated email will be sent to your registered email address as soon as we dispatch the books for delivery.
  • In case you have not received tracking details for your order, please check your spam/junk email folder before contacting us.